R150 Privacy Policy – Your Data Protection & Management
We are committed to protecting your personal information and to being transparent about what data we collect and how it is used on the r150 online entertainment platform.
1. Information We Collect
We collect various types of information to ensure your experience on the r150 platform is smooth and secure, including:
- Account Information: Your name, email address, phone number, and other personal details provided during registration.
- Device & Browser Information: Device type, operating system, IP address, browser type, and other technical details used to improve platform performance.
- Payment Information: Transaction details, payment methods (such as FPX and TNG eWallet), and MYR amounts for verification and financial security purposes.
- Usage Data: Activity on the r150 platform, including logins, in-game interactions, and transaction history.
- Cookies & Tracking: Data cookies are used to store user sessions, site preferences, and to monitor platform traffic and performance.
We aim to collect only the data necessary to provide you with the best possible experience.
2. How We Use Your Information
The information we collect is used to:
- Managing your account and delivering r150's online entertainment services efficiently.
- Processing payments, withdrawals, and other transactions securely and accurately.
- Providing responsive customer support and addressing your enquiries and complaints.
- Delivering the promotions, bonuses, and communications you've opted to receive.
- Complying with Malaysian laws and regulatory requirements related to online gambling.
- Enhancing the user experience through usage analytics and platform feature customisation.
We do not sell your personal information to third parties for marketing purposes.
3. Cookies & Tracking Technologies
R150 uses cookies and other tracking technologies to:
- Keeping your session active so you don't have to log in repeatedly within the same session.
- Saving settings and language preferences to provide a consistent experience each time you visit the platform.
- Analysing site traffic for maintenance and performance improvement purposes.
You can adjust your cookie settings through your browser, though this may affect some platform features.
4. Data Storage & Security
Your information is stored on secure servers using advanced encryption protocols. We implement both physical and virtual security measures to protect user data from unauthorized access, misuse, loss, or disclosure.
Only trained staff who require access for platform management purposes are authorised to handle this information.
We continuously update our security systems to address emerging potential threats.
5. Sharing Information with Third Parties
User data will only be shared with third parties in the following circumstances:
- Service contracts with payment providers and transaction processors required to carry out transactions.
- Legal requirements, including requests from Malaysian law enforcement or judicial authorities.
- With users’ explicit consent for specific purposes such as promotions or additional services.
We will not sell or share your personal information with third parties without your explicit consent.
6. Your Rights Over Personal Data
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request a correction if any of your information is inaccurate or incomplete.
- Deletion: In certain circumstances, you may request the deletion of your personal information, subject to our legal and operational requirements.
- Objection: Opting out of data processing for direct marketing purposes.
To submit a related request, please contact our support team at [email protected].
7. Privacy Policy Changes
R150 reserves the right to update the terms of this privacy policy at any time. Any changes will be posted on our official website with a clear update date. Continued use of the platform after changes constitutes your acceptance of the updated terms and policies.
Got More Questions? We're Here to Help
Read frequently asked questions or reach our support team by email: